FAQ
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🏁 Speed & Turnaround
How fast will I get my stickers?
In your hands in 3 days. Order by 2PM ET on a business day, we print and ship the next business day, and 2-day USPS shipping is included on every order.
What's the 2PM cutoff?
Orders placed before 2:00 PM Eastern on a business day make that day's press run. Order after 2PM and you roll to the next business day's run. The live clock in the top bar always shows exactly how much time is left.
What happens on weekends?
We don't print or ship Saturday or Sunday. Orders placed over the weekend ship Monday. The countdown in the top bar already skips weekends, so the delivery day it shows is the real one.
Do you charge rush fees?
Never. Fast is the default — 2-day USPS shipping is included on every order, no upgrade to buy.
🎨 Proofing & Design
What is instant proofing?
You get an instant proof and approve your design on the spot — no waiting days for a designer to email you back. The moment you approve, it goes straight to the print queue. That's how we hit 3 days.
What if my proof needs more work?
No problem — you can hold printing up to one extra day while you perfect your proof. The clock only starts when you approve, so take the time you need to get it right.
What file types do you accept?
We take most common formats — PNG, SVG, AI, PDF, JPG, and JPEG.
My artwork looks blurry — why?
For crisp prints, make sure your art is at least 300 DPI. Higher resolution means sharper stickers.
Can I change my order after approving the proof?
Once you approve the proof it goes straight to production and can't be changed — so review it carefully before you approve.
📦 Shipping
How does shipping work?
Every order ships with 2-day USPS shipping included — no upgrades to buy. You'll get a tracking number by email the moment it ships.
Do you ship internationally?
Right now we ship within the U.S. only. International shipping may come later!
My package hasn't arrived — help!
Once an order ships we can't control the carrier, but we're happy to help track it down. Reach out on our contact page with your order number.
⭐ Stickers & Materials
Are these paper stickers?
Nope! All our stickers are premium weatherproof vinyl — scratch- and UV-resistant, built to last rain or shine.
What's the minimum order?
Our minimum is 50 per design, so you've got plenty of stickers to share.
Can I order multiple designs together?
Each design is its own order so we can keep your prints crisp and your turnaround fast.
↩️ Returns & Guarantee
Can I return or exchange my stickers?
Because every order is custom-made just for you, we don't accept returns or exchanges for reasons unrelated to quality (like a wrong size ordered or a change of mind).
What if there's a quality issue?
We stand behind our work. If something arrives damaged or defective, send a photo within 72 hours of delivery and we'll reprint or refund it — no drama.
Can I cancel my order?
We start production fast. Once your proof is approved we've begun printing and can't cancel, so please review your proof carefully.
💬 General
How do I get help with my order?
Head to our contact page and include your order number so we can help faster.
What's your satisfaction guarantee?
If we messed up your order, send it back for a full, no-drama refund. We want you to love your stickers.